Bonus & Promotions
I didn't receive my spins or bonuses
If you received an exclusive offer or you selected a promotion but didn't receive your bonus or free spins, please reach out to our support team at support@stardustcasino.com and from there our support team will be more than happy to look into this ...
My free spins aren't working!
If you have free spins available, but they are not working for you, please try uninstalling and reinstalling the mobile app or try clearing the cookies on your browser. If the issue persists, please reach out to our support team at ...
Forfeit a Bonus
If you received a bonus that you are not interested in using, you can easily forfeit the bonus. Simply go to the account menu and select Rewards > Bonuses > Casino - active. On this page, select the bonus that you would like to remove. Once you have ...
Bonus History
To view your previous bonus information, you will want to select Casino bonus - history, from the account menu, and select the date range you would like to review. Select the range you would like to review on your past bonuses, then select "Submit". ...
Active Bonus and Wager Details
To see your active bonuses and view your current progress towards completing the playthrough requirements, click on the account menu, select Rewards > Bonuses > Casino bonus - active. A list of your active bonuses will appear for you. To see the full ...
My Free Spins on the Million Dollar Slot
To access your free spins, you will want to go to the menu and select Rewards > Bonuses > My free spins. On this page you will be able to see how many free spins you currently have available. When you are ready to play, your spins, select "Spin now". ...
Can I take advantage of promotions in both states?
Majority of our promotions are valid for one deposit only, so you can only use it when you make your deposit in New Jersey or Pennsylvania. You wont be able to take advantage of the promotion in both New Jersey and Pennsylvania but if you take ...