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• My Free Spins on the Million Dollar Slot

  To access your free spins, you will want to go to the menu and select Rewards > Bonuses > My free spins. On this page you will be able to see how many free spins you currently have available. When you are ready to play, your spins, select "Spin now". ...

• I didn't receive my spins or bonuses

  If you received an exclusive offer or you selected a promotion but didn't receive your bonus or free spins, please reach out to our support team at support@stardustcasino.com and from there our support team will be more than happy to look into this ...

• Stuck Game

  If you are in the middle of a bet, and the game fails to complete itself, after logging out and logging back in, then it's possible you may have a stuck game. You might also see an error message when you reopen the game. When this occurs, please ...

• Why can't I deposit/enroll with VIP Preferred program?

  A few issues can arise when attempting to deposit/enroll with VIP preferred: During Enrollment, VIP preferred program runs additional verification on your account. Unfortunately, these systems are sometimes unable to verify your account information. ...

• Forgot Password

  Forgetting your password can be easy to do. Fortunately, resetting your password is easy as well! Simply click on the 'Forgot password?' icon at the bottom of the login screen. A Enter the email address registered with your account and click ...