I didn't receive my spins or bonuses

If you received an exclusive offer or you selected a promotion but didn't receive your bonus or free spins, please reach out to our support team at support@stardustcasino.com and from there our support team will be more than happy to look into this for you!

Please note, if a promotion was not selected, at the time of your deposit, our support team might not be able to manually apply the promotion, however they will check to see if it is possible.

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