My Debit/Credit card deposit rejected?

My Debit/Credit card deposit rejected?

Unfortunately, our team is unable to see the exact reason why a particular card deposit was rejected. There are a few common reasons that may be responsible, however.

Issuing Bank Does Not Allow Transaction

Some banks do not allow deposits to online casinos using their financial instruments. Check with your issuing bank to determine whether you are allowed to deposit into Stardust Casino.


Gift Card Restrictions

Prepaid gift cards are susceptible to certain restrictions with regards to the amount allowed to be deposited. 


Insufficient Funds

Debit card deposits can often be rejected for not having sufficient funds in the associated bank account to cover the transaction. Our processor does not pre-deposit the funds into your gaming account, and you are required to have the necessary amount at the time of the transaction. Ensure your account balance contains enough to cover your deposit.


If none of these seem to be your problem, we advise trying either a different card or one of our many alternative deposit methods!

    • Related Articles

    • Debit/Credit Card

      This method deposits funds directly from a debit/credit card of your choosing. To utilize this method, select the Credit Card option from the Add Funds menu. Then, select your card type, your monetary amount (minimum: $10.00), and fill in all ...
    • Play+ (Stardust Prepaid Card)

      The Stardust Prepaid provides a fast and easy way to deposit and cash out while playing online at Stardust Casino. It is a great way to manage your money and can be used everywhere Discover® is accepted. The Stardust Prepaid has a very high approval ...
    • Why can't I add a new deposit method?

      Certain deposit methods such as debit/credit cards and bank accounts have a maximum number of unique methods that can be used. If you have already registered this amount, you will need to remove them prior to adding any additional cards. This can be ...
    • My deposit was deducted from my financial account but not credited to my gaming account!

      Not being able to track down your money can be an incredibly frustrating experience, and here at Stardust Casino we aim to keep your experience as frustration-free as possible! The first thing to do when you suspect a deposit may not have been ...
    • Deposit Methods

      PayPal PayPal is now available at Stardust Casino, providing you with a fast and secure method to make deposits and withdrawals from your Stardust account. When you deposit with your Verified PayPal account, all of your financial information is kept ...