If you would like to reopen your Stardust Casino account, please send your request to Customer Support at Support@stardustcasino.com . With your request, please answer two (2) of the following questions:
- What is the current deposit mechanism on your account?
- What was your last deposit amount?
- What is the last withdrawal method you used?
- What was your last withdrawal amount?
Once our Customer Support team has received your request, you should receive an emailed update within 24 hours.
If you don't remember the above information, or can only answer one of the questions, you can send your request directly to our Security team at Security@stardustcasino.com. In your email, please include your request to reopen your account and a copy of your photo ID. Once received, you should receive an emailed update within 24 hours.
Please do not send any documents to Customer Support or submit them through live chat.
Close My Account
If you are no longer interested in playing, you can select to close your account. To do so, click on the account option, and go to the Responsible Gaming section. From there, you will find the Close Account option as shown below. If you have any ...
What do I need to do and what will happen to my account?
Login to the New Stardust mobile app or in your web browser with the same login credentials you created at NJ Pala Casino. That's it! Your balance, bonuses, email address, and password will automatically transfer to the New Stardust Casino. If you ...
This method deposits funds directly from your registered PayPal account. To utilize this method, select the PayPal option from the Add Funds menu. Then, fill in the monetary amount (minimum: $10.00) and submit the form to be taken to the PayPal site ...
This method deposits funds directly from your registered Venmo account. To utilize this method, select the Venmo option from the Add Funds menu. Then, enter the monetary amount and click Add Funds. A QR code will appear which should be scanned by ...
How do I withdraw from my account?
You can withdraw the funds in your StardustCasino.com account using the different options provided in the Cashier section. The most popular methods on our site are ACH (echecks paid directly to your checking account) and PayPal. To withdraw, tap the ...