My deposit was deducted from my financial account but not credited to my gaming account!
Not being able to track down your money can be an incredibly
frustrating experience, and here at Stardust Casino we aim to keep your
experience as frustration-free as possible! The first thing to do when you
suspect a deposit may not have been credited appropriately is double-check the
account activity page for your financial instrument. If the deposit is still
listed as “pending” or isn’t visible, the money may not have left your account
after all. We suggest waiting until the deposit is confirmed as having gone
through prior to additional troubleshooting steps.
If the funds are confirmed to have been deducted from your bank
account or other financial instrument, please reach out to our Customer Support team so
that we can investigate the matter thoroughly.
My Debit/Credit card deposit rejected?
Unfortunately, our team is unable to see the exact reason why a particular card deposit was rejected. There are a few common reasons that may be responsible, however. Issuing Bank Does Not Allow Transaction Some banks do not allow deposits to online ...
PayNearMe (Cash Deposit)
This method allows you to pay cash at a participating 7-Eleven or Family Dollar store in order to fund your account. To utilize this method, select the Cash Deposit option from the Add Funds menu. Then, click the Add Funds button to be prompted to ...
This method deposits funds directly from your registered PayPal account. To utilize this method, select the PayPal option from the Add Funds menu. Then, fill in the monetary amount (minimum: $10.00) and submit the form to be taken to the PayPal site ...
Why can't I add a new deposit method?
Certain deposit methods such as debit/credit cards and bank accounts have a maximum number of unique methods that can be used. If you have already registered this amount, you will need to remove them prior to adding any additional cards. This can be ...
PayPal PayPal is now available at Stardust Casino, providing you with a fast and secure method to make deposits and withdrawals from your Stardust account. When you deposit with your Verified PayPal account, all of your financial information is kept ...