I didn't authorize this deposit! What do I do?
If you suspect there has been unauthorized activity on your
Stardust Casino account or any of your financial instruments, you should
immediately contact our Security team at Security@stardustcasino.com with any information you have. You should
also contact the financial entity responsible for the instrument in question to
resolve the issue as soon as possible.
My deposit was deducted from my financial account but not credited to my gaming account!
Not being able to track down your money can be an incredibly frustrating experience, and here at Stardust Casino we aim to keep your experience as frustration-free as possible! The first thing to do when you suspect a deposit may not have been ...
PayPal PayPal is now available at Stardust Casino, providing you with a fast and secure method to make deposits and withdrawals from your Stardust account. When you deposit with your Verified PayPal account, all of your financial information is kept ...
PayNearMe (Cash Deposit)
This method allows you to pay cash at a participating 7-Eleven or Family Dollar store in order to fund your account. To utilize this method, select the Cash Deposit option from the Add Funds menu. Then, click the Add Funds button to be prompted to ...
My Debit/Credit card deposit rejected?
Unfortunately, our team is unable to see the exact reason why a particular card deposit was rejected. There are a few common reasons that may be responsible, however. Issuing Bank Does Not Allow Transaction Some banks do not allow deposits to online ...
Why can't I deposit/enroll with VIP Preferred program?
A few issues can arise when attempting to deposit/enroll with VIP preferred: During Enrollment, VIP preferred program runs additional verification on your account. Unfortunately, these systems are sometimes unable to verify your account information. ...