I never received my Stardust Casino Play+ prepaid card?

I never received my Stardust Casino Play+ prepaid card?

The Play+ card will be mailed to your address on file within 10-14 days once you've withdrawn $150 to your Play+ account or funded your Play+ account with $150 or more.

If you would like to request a card immediately, please contact Play+ support: playplusgo.com/contact or 877-220-3988