I deposited but can't wager? Not located in NJ or PA
In order to wager with Stardust Casino, you must be physically located in the state of New Jersey or Pennsylvania. If you are not physically located in these states and made a deposit, please reach out to our Security team at
Security@stardustcasino.com. They will be able to initiate a refund on the deposit (if applicable) or they will be able to process a withdrawal to the appropriate method. You will be advised of the result of the return of funds at such time as it occurs.
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How do I switch states?
Stardust Casino is available in New Jersey and Pennsylvania. To comply with online gambling regulations, you may only play on the version of the site assigned to the state you are currently located in. To switch which version of the site you are ...
Why can't I add a new deposit method?
Certain deposit methods such as debit/credit cards and bank accounts have a maximum number of unique methods that can be used. If you have already registered this amount, you will need to remove them prior to adding any additional cards. This can be ...
My Debit/Credit card deposit rejected?
Unfortunately, our team is unable to see the exact reason why a particular card deposit was rejected. There are a few common reasons that may be responsible, however. Issuing Bank Does Not Allow Transaction Some banks do not allow deposits to online ...
My deposit was deducted from my financial account but not credited to my gaming account!
Not being able to track down your money can be an incredibly frustrating experience, and here at Stardust Casino we aim to keep your experience as frustration-free as possible! The first thing to do when you suspect a deposit may not have been ...
Casino Cage (Cashier)
This method allows you to pay cash at a land-based casino cage in order to fund your account. To utilize this method, select the Casino Cage option from the Add Funds menu. While this does not offer any selectable options, it provides you with the ...