Forgot Password

Forgot Password

Forgetting your password can be easy to do. Fortunately, resetting your password is easy as well!

Simply click on the 'Forgot password?' icon at the bottom of the login screen.
A


Enter the email address registered with your account and click 'Submit'.


You will receive an email from us with a link to reset your password.
Click on the link to open the password reset screen in a new browser window. Once you have filled out the form and entered your new password, press "Submit".




If you have any trouble resetting your password, you can also reach out to Customer Support for assistance.



Forgot Security Anwers


If you do not remember your security answers, select "Forgot Security Answers'.



On this page your will need to enter your email and your PIN number that was emailed to you on the first day of registering. If you no longer have the PIN, select "Re-send PIN".




Once you have entered your email and PIN, press "Submit". From there, you will need to enter the last 4 numbers of your SS# and your date of birth. Once done, press "Submit".



Once your information has been accepted, you will be able to enter your new password.


    • Related Articles

    • Update Security Questions

      If you no longer remember your security questions or need to update your questions, you can easily do so. First, click on your profile picture. Then, select the Information & security tab. Finally, select "Security questions". Once on the Security ...
    • Update Address

      If you have recently moved or need to update your current address, you can send your request directly to our Security team at Security@stardustcasino.com. In addition, please upload one of the following documents to your account: Rental Agreement ...
    • Update Email

      If you mistyped your email on registration, no longer have access to your original email, or need to update your email address for any other reason, you can do so by sending your request directly to our security team at Security@stardustcasino.com . ...
    • Update Phone Number

      If you have recently changed your phone number, mistyped your number on registration, or no longer have access to your number for any reason, you can request to have your phone number manually updated. To have your phone number manually updated, ...
    • Reopen my Account

      If you would like to reopen your Stardust Casino account, please send your request to Support at support@stardustcasino.com . With your request, please answer two (2) of the following questions: Wat is your last deposit amount and/or payment method? ...