W-2G & Win-Loss Statement
Need tax information? We've got you covered, and you don't even need to speak with a member of our Customer Support team! You can view your win/loss amounts, W-2G forms, limit history, and transaction history all in one place. First, click on your ...
Customer support team is available 24/7 to help you. You can reach us using one or more channels given below Chat Click on the chat button icon on the bottom right of this help page eMail firstname.lastname@example.org Submit a Ticket Click here Phone ...
Reopen my Account
If you would like to reopen your Stardust Casino account, please send your request to Customer Support at Support@stardustcasino.com . With your request, please answer two (2) of the following questions: What is the current deposit mechanism on your ...
Close My Account
If you are no longer interested in playing, you can select to close your account. To do so, click on the account option, and go to the Responsible Gaming section. From there, you will find the Close Account option as shown below. If you have any ...
If you are suddenly disconnected, while playing a game, our system keeps track of where you were. Simply reconnect to the site and reopen the game. The game will pick up where you left off. If you have trouble reconnecting, please contact Customer ...