Customer Support
Customer support team is available 24/7 to help you. You can reach us using one or more channels given below
Click on the chat button icon on the bottom right of this help page | |
1-855-243-6444 |
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Know Your Customer (KYC) is a regulatory requirement that helps us confirm your identity, keep your account secure, and prevent fraud, money laundering, and underage play. All licensed gaming operators must complete KYC to comply with state laws. In ...Customer Complaint
If you have a complaint about our service or product, please do not hesitate to contact us directly (Support@stardustcasino.com). Please include the word "Complaint" in the subject line and inlcude as much detail of the complaint in the body of the ...Reopen my Account
If you would like to reopen your Stardust Casino account, please send your request to Support at support@stardustcasino.com . With your request, please answer two (2) of the following questions: Wat is your last deposit amount and/or payment method? ...Close My Account
If you are no longer interested in playing, you can select to close your account. To do so, click on the account option, and go to the Responsible Gaming section. From there, you will find the Close Account option as shown below. If you have any ...Game Disconnection
If you are suddenly disconnected, while playing a game, our system keeps track of where you were. Simply reconnect to the site and reopen the game. The game will pick up where you left off. If you have trouble reconnecting, please contact Customer ...